Skip to content

Cart

Your cart is empty

Return & Exchange

Return and Exchange Policy

At Kuku Jewels, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your purchase, we're here to help.

Returns

  • You may return any unworn and undamaged item purchased from Kuku Jewels within 2 days, from the date of delivery for a full refund or exchange.
  • To initiate a return, please contact our customer service team at Support@kukujewels.com Or +918238999200 to request a Return Authorization number.
  • Please ensure that the item is returned in its original packaging, with all tags and labels intact.
  • Once your return is received and inspected, we will send you an email notification to confirm receipt of the returned item and the status of your refund or exchange.

Exchanges

  • If you would like to exchange an item for a different size, style, or design, please contact our customer service team at Support@kukujewels.com Or +918238999200 to request an Exchange Authorization number.
  • Exchanges are subject to product availability. If the desired item is out of stock, we will issue a refund or store credit as per your preference.
  • Like returns, please ensure that the item for exchange is returned in its original packaging, with all tags and labels intact.

Conditions

  • Items eligible for return or exchange must be in their original, unworn condition, with no signs of wear or damage.
  • Customized or personalized items are not eligible for return or exchange, unless they are defective or damaged upon receipt.
  • Shipping and handling charges are non-refundable, and customers are responsible for return shipping costs unless the item received is defective or incorrect.

Refunds

  • Refunds will be processed within 3 days of receiving the returned item and will be issued to the original method of payment used for the purchase.
  • Please note that it may take additional time for the refund to reflect in your account, depending on your bank or financial institution.

Contact Us

If you have any questions or concerns about our return and exchange policy, please feel free to contact our customer service team at Support@kukujewels.com Or +918238999200. We're here to assist you and ensure your shopping experience with us is enjoyable and hassle-free.